Shipping policy
Custom Weightlifting Belt — Shipping & Returns Policy
At Custom Weightlifting Belt, we focus on giving you a smooth shopping experience from checkout to delivery. We ship worldwide and make sure every custom belt and accessory reaches you safely and on time. We work with trusted delivery partners like DHL, UPS, USPS, and FedEx for reliable and secure shipping.
🚚 Shipping Made Simple
Delivery Costs & Timelines
- We do not charge any handling fees at checkout.
- International orders may be subject to customs duties or import taxes charged by your country. These are determined by your local customs authority and are not controlled or collected by us.
Standard Delivery
- Estimated delivery time: 10–20 working days
Free Worldwide Shipping
We offer free global shipping on all orders. This discount is applied automatically at checkout — no code needed.
Custom Work & Special Designs
Fully custom belts or special artwork may take additional time during production. Production time will be communicated to you after order confirmation.
Shipping Locations
- Delivery time may vary depending on your region.
- Some remote areas may experience longer shipping times.
Shipping Partners & Tracking
Once your order is dispatched, you will receive an email with a tracking link. Full real-time tracking is available for orders shipped via DHL and FedEx. Orders shipped via UPS or USPS will receive tracking information directly from the carrier once available.
Returns & Refunds
We want you to be fully satisfied with your Custom Weightlifting Belt. If something isn’t right, we offer a 30-day return policy from the date of delivery.
Return Eligibility
- Most items can be returned within 30 days of delivery.
- We cover return shipping only if the mistake is on our end (wrong item, defective product, etc.).
- Custom-made or personalized belts (custom engraving, custom artwork, custom sizing, etc.) are not eligible for return unless the item arrives defective or damaged.
Refund Timeframe
Once we receive your returned item, please allow up to 4–5 weeks for your refund to be completed. This includes:
- 5–10 business days for the return package to reach us
- 3–5 business days for us to inspect and process your return
- 5–10 business days for your bank to complete the refund
Exchanges
- To exchange an item, please place a new order.
- Only defective or damaged items qualify for a free exchange.
Order Cancellation
- You may cancel your order for a full refund within 2 days of placing it, as long as production has not yet started.
- If you cancel after 2 days but before your order is dispatched, a 25% restocking fee will apply.
- Once your order has been dispatched, it can no longer be cancelled. In this case, you may instead follow our standard Returns & Refunds process above once the item is delivered.
- Shipping fees are non-refundable once the package has shipped.
Order Changes
If you need to update your order (size, design, address, etc.), we’re here to help. Some changes may involve additional charges depending on the level of customization already in progress. Please contact us as soon as possible after placing your order.
Important Note
Returns must be shipped back at your own cost and risk, unless the return is due to our error (wrong item, defective product, etc.), in which case we cover the return shipping cost.
For full details, please visit our Return & Refund Policy page.
Contact Information for Returns
If you want to return or exchange an item, reach us at:
📧 Email: [email protected] 📞 Phone: +92 344 3811023