Order & product help

Help with your belt, from first question to delivery.

Contact customer support for help with orders, custom weightlifting belts, sizing, lever buckles, personalization, shipping, or returns. Have an order already? Include your order number so we can find the details.

Contact customer support

Email us

For order questions, product advice, or help with an issue.

sales@customweightliftingbelt.com

Order assistance

Ask about order status, tracking, shipping, or delivery. Include your order number and the email used at checkout. If an item is damaged or incorrect, describe the issue; you can email clear photos.

Shipping & delivery policy · My account

Product support

Get help choosing a belt size, 10mm or 13mm thickness, a lever buckle, or personalization options. Send the product link and your question. For sizing, use the guide on your chosen product page.

Create your own weightlifting belt

Send a support request

Tell us what you need help with. Order number is optional for general product questions.

Please do not include passwords or card details. Read our Privacy Policy for how website information is handled.

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Returns & refunds

Contact us before sending a belt back. Eligibility depends on the item, its condition, and any personalization. Our Return & Refund Policy explains returns, unused size exchanges, refund processing, and manufacturing-defect support.

Frequently asked questions

How do I check my order or tracking?

Tracking is emailed after dispatch. Check your inbox and spam folder. If you need an update or cannot find the tracking email, contact us with your order number and checkout email. See the shipping policy for current delivery estimates.

How do I choose the right belt size or buckle?

Measure where you wear your lifting belt and compare that measurement with the size guide on the product page. Buckle choices vary by product. If you are unsure, send us the product link and your measurement before ordering.

Can I add my own artwork, name, or logo?

Check the available options on the custom belt product page, or contact us about your idea. Review your size, spelling, artwork, and selected options carefully before placing an order.

Can I change my order or customization details?

Contact us with your order number and the change you need as soon as possible. We will check the order’s progress and available options. A change is not confirmed until our team confirms it.

Can I return or exchange a personalized belt?

Personalized belts have different refund eligibility from standard catalog designs. Unused size exchanges may be available under the policy conditions. Read the Return & Refund Policy and contact us before returning anything.

What should I include when contacting support?

Include your order number if available, checkout email, a clear subject, and a description of your question. For product help, include the product link. For a damaged or incorrect item, email photos of the belt and packaging.

Business information

Store name: Custom Weightlifting Belt
Website: customweightliftingbelt.com

Business contact address
330 S Grove St
Richland Center, Wisconsin 53581
United States

For returns, contact support first and use the return address and instructions provided for your order.